Privacy Policy

As the top travel search engine in the globe, airowayy connects travelers to third-party travel services and supplies like flights, hotels, rental cars, vacation packages, and travel insurance. This entails sharing identifiable information with third parties, such as hotels, rental car agencies, airlines, and internet travel agencies. You could have certain rights or preferences regarding your personal data, including how we distribute it. For additional information, please see our policy's section on Your Options and Rights.

Information That We Utilize

We collect information directly from you when you utilize our websites or services (e.g. when you make a reservation or book). In addition, we may gather data about you, such as device details, when you use our mobile app. We occasionally receive personal information from outside sources. Additionally, we receive the following kinds of personal data straight from you when you research or utilize our services:

  • Personal information (name, age, gender, date of birth)
  • Contact details (email, residential address, phone number)
  • Account details (login credentials, including password and email)
  • Social media data (name, age, gender, photos, and personal data linked to your social media account)
  • Reviews you submit (including any screenname you post under or any personal information you give about yourself or others in such a review)
  • The content you publish (including your travel preferences and other personal information you add about yourself or others, or in the content you post in your guide or other media provided by us)
  • Communications you send us (such as conversations, complaints, or other details that you may submit to our support team)
  • Flight booking information (the traveler's name, passport number, redress control number, frequent flyer information, the nation of citizenship, booking reference number, and itinerary, which may include the name of the airline or carrier, hotel accommodation and/or vessel, port of destination, port of arrival, date and time of departure and/or check-in, date and time of arrival and/or departure, meal choices, luggage information, and layover information)
  • Promotion details (In line with the guidelines in effect at the time, we will collect any information you provide about a contest, sweepstakes, or similar campaign, including pictures, videos, subtitles, and other content)

How We may collect Personal Information?

  • Through The Services: We might gather personal information through the Services, like when you book a reservation, sign up for a promotion, or provide a preferred method of communication or special travel requests (e.g., in relation to a dietary restriction or disability).
  • Offline: When you get in touch with customer service, for example, we might get your personal information offline.
  • From Other Sources: To the maximum extent allowed by applicable laws, we may obtain your Personal Information from other sources, including public databases, marketing collaboration partners, social media platforms (including from friends or other linked individuals), and other third parties.

How Do We Use Your Personal Information?

  • To fulfill and complete your purchase or reservation, including confirming your money, getting in touch with you about it, and providing you with relevant customer support. Details from passports are used to make travel reservations.
  • To respond to your inquiries and fulfill your requests
  • We offer you items and offers that have been tailored to you, send you marketing messages that we think you might find fascinating or otherwise customize your experience using our services.
  • To provide you authorization to administer and take part in sweepstakes, competitions, and other activities of a similar nature. There may be additional guidelines for some of these activities which offer more details about how we utilize and disclose your personal data.
  • To facilitate social sharing easier.

How Do We Protect Your Personal Information?

To protect your data, we use management, technical, and physical measures. In addition to the purposes listed below, we may retain your information for as long as your account is active and for an extended amount of time after that to allow you to reactivate your account without losing any data.

  • You have an important part to play in protecting your data. The user name, password, and other safety information associated with your account should never be shared with anyone.
  • The use of encryption will protect your payment information while it is transmitted to or through our services. To be clear, airowayy only keeps your payment information if you decide to save it to your account. When you make a reservation, we send your payment information to the relevant travel partner to complete the transaction. Our contracts with third parties who handle your payment information oblige them to keep it secure and secret.
  • We cannot promise that your payment or other information will always be transferred securely or that unauthorized third parties will never be able to get beyond airowayy' security procedures. We take no duty or responsibility for the publication of your information due to transmission mistakes, unauthorized third-party access, or other circumstances beyond our control unless relevant legislation prohibits or limits such liability.

Your Choices And Rights

Email: If you do not wish to receive marketing and promotional emails from airowayy, click the "unsubscribe" link in those emails to opt out of future marketing email communications. If you have an account, you may choose to opt out of marketing communications in your account settings.

Push notifications on mobile devices: you can use the settings on your mobile device to turn on or turn off mobile push notifications.

Text messages: if you no longer want to get text messages, reply stop. If you have an account, you may also adjust your settings to opt out of text messages.

Control over your account details: if you have created an online account with us and wish to update the information you have provided to us, you can easily access your account to view and change your details.

Security

We seek to safeguard personal information within our organization by implementing appropriate administrative, technical, and organizational safeguards. Unfortunately, no system for storing or transmitting data can be entirely secure. Please contact us right once using the details given in the "Contacting Us" section below if you have any reason to think that your interaction with us is no longer safe (for instance, if you think that the security of your account has been compromised).

Changes To This Policy

We will amend this privacy policy regularly to reflect modifications to our privacy practices, regulations, and other circumstances unless required by applicable law. We will do this by posting a prominent notice of the change in our services. Any changes to our privacy statement will be posted together with the updated implementation date.

If we make any changes to the privacy policy that have a major impact on previously acquired personal information about you, we will make sufficient efforts to provide notice and obtain consent, as required by law. Please read our privacy policy and terms and conditions before making any purchases on our website. To avoid issues, it is solely your duty to review our privacy policy and terms. Continued use of our website means that you agree to our privacy policy. Please do not use our services unless you agree to our privacy policy.

Contacting us

If you have any questions related to this privacy policy, contact us at 1-866-702-0001 or support@airowayy.com. Because email communications are not always safe, please do not include any credit card or other sensitive information in your emails to us.